Joseph Cachia & Son Ltd. have recently teamed up with Qmatic Group Sweden to deliver complete queue management systems with a focus on customer experience.
“Qmatic Group integrates the customer experience across virtual and physical touch points with solutions delivering remarkable customers journeys that build brand consistency and loyalty.
The company’s technology solutions and insights give customers in public and private organizations across Finance, Retail, Healthcare and Government a fast and seamless journey through online and face-to-face interaction. The company operates in over 120 countries with global headquarters in Sweden and a strong client base in North America”. Representatives from JCS attended Qmatic’s annual conference in Barcelona where they familiarized themselves with key technical and commercial concepts in order to be in a position to roll out queuing solutions in the coming weeks.